Submitting a Support Ticket

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Creating a support ticket allows you to submit questions, possible software defects, or feature requests to SPIDA. 

Complete all required fields with as much detail as possible and attach any files that would help describe your request.

Note: If you are not logged in when accessing this tab, the request form will include a required email address field.


One of two things happen once the "Submit" button is pressed:


You will be directed to the My Activities page, which provides a list and status summary of all tickets that you've submitted.


An error message will appear. Follow the directions to complete your request.